For assistance from a reliable Independent Insurance Agency in North Carolina, call us at 704-800-4444.
Privacy Policy Notes
PRIVACY POLICY STATEMENT
PRIVACY POLICY
Last Updated: September 9, 2026
DB Assurance Group respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, request an insurance quote, submit an application or communicate with our agency.
1. INFORMATION WE COLLECT
We may collect personal information that you provide directly to us, including:
- Name, address, telephone number and email address
- Date of birth
- Driver's license, permit or identification information
- Copies or images of driver's licenses or permits
- Vehicle information, including VINs
- Information regarding drivers and household members
- Driving, accident and violation information
- Current or prior insurance information
- Claims history
- Property and business information
- Information necessary to obtain insurance quotes, process applications or service insurance policies
- Other information you voluntarily provide to us
Depending on the insurance product requested, insurance carriers or authorized insurance-support services may obtain additional information as permitted by applicable law and underwriting requirements.
2. HOW WE COLLECT INFORMATION
We may collect information:
- Directly from you through our website, applications, forms, email, telephone, text message or other communications
- From insurance carriers
- From insurance-support organizations and authorized third-party service providers
- From consumer reports, motor vehicle records, claims databases and other sources when permitted by law and necessary for an insurance transaction
3. HOW WE USE YOUR INFORMATION
We may use your information to:
- Provide insurance quotes
- Prepare and process insurance applications
- Verify information provided in connection with an insurance transaction
- Submit information to insurance carriers for underwriting and eligibility review
- Issue or service insurance policies
- Communicate with you regarding quotes, applications, policies, payments, renewals or service requests
- Assist with policy changes or claims-related communications
- Maintain business and regulatory records
- Prevent fraud and protect our customers, agency and insurance carriers
- Comply with applicable legal and regulatory requirements
4. HOW WE SHARE INFORMATION
DB Assurance Group does not sell your personal information.
We may disclose information when reasonably necessary to conduct an insurance transaction or provide requested services, including to:
- Insurance carriers
- Insurance-support organizations
- Authorized underwriting and rating services
- Claims administrators or adjusters when applicable
- Technology and service providers assisting our agency
- Payment processors when applicable
- Regulatory or governmental authorities when required or permitted by law
- Law enforcement or other parties when disclosure is legally required or necessary to protect legal rights or prevent fraud
Third parties performing services on our behalf are expected to handle information appropriately and use it only for authorized purposes.
5. INSURANCE UNDERWRITING INFORMATION
When you request insurance, the applicable insurance carrier may obtain additional information for underwriting and rating purposes.
Depending on the type of insurance and applicable law, this may include motor vehicle records, claims history, prior insurance information, consumer reports, credit-based insurance information or other underwriting information.
The applicable insurance carrier determines its own underwriting requirements and privacy practices.
6. DRIVER'S LICENSES AND OTHER SENSITIVE INFORMATION
Our insurance applications may require driver's-license numbers, identification information, dates of birth and copies of licenses or permits.
We request this information because it may be necessary to obtain an insurance quote, verify driver information or process an insurance application.
Please provide sensitive information only through methods requested or approved by DB Assurance Group.
7. INFORMATION SECURITY
DB Assurance Group uses reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, use or disclosure.
However, no website, email system, electronic transmission or information-storage system can be guaranteed to be completely secure.
If we become aware of a security incident involving personal information, we will take appropriate action consistent with applicable legal and regulatory requirements.
8. WEBSITE AND COOKIES
Our website may use cookies and similar technologies to support website functionality, analyze website traffic and improve the user experience.
Information collected through these technologies may include browser type, device information, pages visited, general location information and website usage information.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
9. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to insurance carriers or other third-party websites and services.
DB Assurance Group is not responsible for the privacy practices, security or content of third-party websites. When you leave our website or use a third-party service, that provider's privacy policy and terms may apply.
10. COMMUNICATIONS
If you provide your telephone number or email address, we may use that information to communicate with you regarding your insurance quote, application, policy or service request, subject to applicable law.
You may request that we stop nonessential marketing communications. Certain communications relating to an active insurance transaction, policy, regulatory requirement or service request may still be necessary.
11. CHILDREN'S PRIVACY
Our website and insurance services are intended for adults seeking insurance products and services.
We do not knowingly solicit personal information directly from children for independent use of our website.
Information concerning minors may nevertheless be provided by a parent, guardian or policy applicant when necessary to quote, underwrite or service an insurance policy, such as when a minor is a household member or driver.
12. ACCESS AND CORRECTION
You may contact DB Assurance Group if you believe personal information you provided to us is inaccurate or needs to be updated.
Certain insurance information may be maintained as required by law, carrier requirements, regulatory obligations or legitimate business record-retention requirements and therefore may not always be eligible for deletion.
Additional rights regarding information used by an insurance carrier or consumer-reporting organization may be governed by applicable law and the privacy practices of that organization.
13. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide insurance services, maintain business records, comply with legal or regulatory requirements, resolve disputes and protect against fraud or other legal claims.
Retention periods may vary depending on the type of information, insurance transaction and applicable requirements.
14. LEGAL DISCLOSURES
We may disclose personal information when required or permitted by applicable law, regulation, court order, subpoena or other legal process.
We may also disclose information when reasonably necessary to investigate suspected fraud, protect our legal rights or the rights and safety of our customers, or comply with insurance regulatory requirements.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services or applicable requirements.
The current version will be posted on this website with an updated "Last Updated" date.
16. CONTACT US
If you have questions about this Privacy Policy or how DB Assurance Group handles your information, please contact:
DB Assurance Group
Phone: 704-800-4444
Email: Support@YourInsuranceDeal.com